Refund Policy

At SEO Atlantic (operated by CodeSierra Tech Pvt Ltd), we stand behind the quality of our services. We want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for requesting a refund.

1. Eligibility

To be eligible for a refund, the following conditions must be met:

• The refund request must be submitted within 30 days of the original purchase date.
• You must provide a valid reason for your dissatisfaction so we can improve our services.
• The request must be submitted via email to [email protected] with your order details.
• Your account must be in good standing with no history of refund abuse or fraudulent activity.
• Refund eligibility applies to the original package purchase only.

2. Refund Process

Once we receive your refund request, here's what happens:

3. Non-Refundable Items

The following items and services are not eligible for refunds:

• Completed services: Services that have been fully delivered and where all deliverables have been provided (e.g., backlinks already placed, guest posts already published).
• Custom strategy consultations: One-on-one strategy sessions and custom SEO audits that have already been conducted.
• Rush or expedited orders: Services that were explicitly requested and delivered on an expedited timeline.
• Renewal charges: Automatic subscription renewals if cancellation was not requested before the renewal date.
• Third-party fees: Any fees paid directly to third-party services on your behalf (e.g., domain registrations, hosting fees).

4. Partial Refunds

In cases where work has partially been completed, we may offer a partial refund proportional to the remaining undelivered services. Partial refunds are calculated as follows:

• The total service cost is divided by the number of deliverables or milestones.
• The refund amount is calculated based on the number of undelivered items.
• Any setup fees, consultation time, or research already completed will be deducted from the refund amount.

We will clearly communicate the partial refund amount and the calculation method before processing the refund.

5. How to Request a Refund

To request a refund, please send an email with the following information:

6. Contact

If you have any questions about our Refund Policy or need assistance with a refund request, please don't hesitate to reach out: